Privacy Policy

This Privacy Policy applies to the services of Angela & Neil Melbourne. We highly value your privacy and are committed to ensuring that your personal information is handled with the utmost care, security, and confidentiality.

1. Information We Collect

When you visit our website, create an account, or place an order, we may collect the following personal data:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • IP address and device information

  • Website activity and browsing behavior

We only collect data that is necessary to provide you with the best possible shopping experience.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • To process and deliver your orders

  • To provide customer service and support

  • To send order updates and relevant information

  • To improve our website, products, and services

  • To prevent fraud and ensure website security

3. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

  • Payment providers (for secure transactions)

  • Shipping and logistics partners (to deliver your order)

  • Service providers that help us operate our business

We never sell or trade your personal data. Your information may only be disclosed if required by law.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to data processing

  • Request data portability

To exercise any of these rights, please contact us at:
angelaneilmelbourne@info.com

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Angela & Neil Melbourne
📧 angelaneilmelbourne@info.com