Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Angela & Neil Melbourne. By accessing our website and placing an order, you agree to the terms outlined below.

1. Applicability

By placing an order on our website, you agree to be bound by these Terms & Conditions. These terms apply to all products, services, and transactions offered by Angela & Neil Melbourne.

2. Product Information

We strive to provide accurate and up-to-date product descriptions, images, and information. However:

  • Minor variations in color, size, or appearance may occur

  • Typographical errors or inaccuracies may occasionally be present

We reserve the right to correct any errors without prior notice.

3. Orders & Payment

  • Orders are processed only after full payment has been received

  • Available payment methods may vary depending on your location

  • Customers are responsible for selecting and confirming a valid payment method

We reserve the right to cancel or refuse any order at our discretion.

4. Processing & Delivery

  • Processing time: 1–3 business days

  • Shipping time: 5–12 business days (depending on location)

  • Orders are shipped directly from our international suppliers

Please note:

  • Delivery times are estimates and may be affected by external factors such as customs, holidays, or logistics delays

  • We are not responsible for delays beyond our control

5. Returns & Cancellations

Please refer to our Return Policy for full details regarding returns, refunds, and cancellations.

6. Liability

  • We are not responsible for lost or damaged shipments if the tracking information confirms delivery

  • Customers are responsible for providing accurate shipping information

  • Any errors in the shipping address must be reported within 24 hours of placing the order

7. Intellectual Property

All content on this website, including but not limited to:

  • Texts

  • Images

  • Logos

  • Designs

is the property of Angela & Neil Melbourne and may not be used, copied, or distributed without prior written permission.

8. Complaints Procedure

If you have any complaints, please contact us at:

📧 angelaneilmelbourne@info.com

We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable international e-commerce laws.

10. Additional Provisions

  • We reserve the right to update or modify these Terms & Conditions at any time

  • Continued use of our website constitutes acceptance of any changes